Privacy Policy

At Peoples Wellness & Longevity, we are committed to protecting your privacy and handling your personal information with care and transparency.

Who We Are

Peoples Wellness & Longevity is a hormone and metabolic medicine practice dedicated to optimizing health and longevity. This Privacy Policy describes how we collect, use, and protect information gathered through our website at peopleswellnesslongevity.com.

Information We Collect

Through our website contact forms and appointment requests, we may collect:

• Name
• Email address
• Phone number
• Service interest or inquiry details
• Preferred contact method

We do NOT collect Protected Health Information (PHI) through our website. All medical information and PHI is collected and stored exclusively through our secure HIPAA-compliant patient portal.

SMS Messaging

By providing your phone number and opting in to receive text messages, you consent to receive appointment reminders, wellness tips, and practice updates via SMS.

• Message frequency varies based on your interaction with our practice
• Message and data rates may apply from your carrier
• You may opt out at any time by replying STOP to any message
• Reply HELP for assistance
• Carriers are not liable for delayed or undelivered messages

For complete SMS terms and conditions, please see our SMS Terms & Conditions.

How We Use Your Information

Information collected through our website is used to:

• Respond to your inquiries and appointment requests
• Send appointment reminders and confirmations
• Provide information about our services
• Send wellness tips and educational content (with your consent)
• Improve our website and services

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

HIPAA Notice

This website is not a HIPAA-secure platform. Protected Health Information (PHI) should never be submitted through website forms or email. Once you become a patient, all medical information and PHI will be collected, stored, and transmitted exclusively through our secure, HIPAA-compliant patient portal. For questions about our HIPAA practices, please contact our office directly.

Third-Party Services

Our website may use third-party services for analytics, appointment scheduling, and communication purposes. These services may collect information about your visit and are governed by their own privacy policies. We carefully select service providers who maintain high standards for data protection.

Cookies and Tracking

Our website may use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can control cookie preferences through your browser settings.

Your Rights

You have the right to:

• Access the personal information we have collected about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal obligations)
• Opt out of marketing communications at any time
• Withdraw consent for SMS messaging by texting STOP

Children's Privacy

Our website is not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The effective date at the top of this page indicates when the policy was last revised. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us: